Humberto Herrera Dominguez, operating under the name MyBackOffice360°
Effective Date: September 8, 2026
These Terms of Service ("Terms") govern your access to and use of the MyBackOffice360° website (mybackoffice360.co), our AI-assisted communications, and our real estate listing launch and automation services (collectively, the "Services"), offered by Humberto Herrera Dominguez, an individual operating under the name MyBackOffice360° as a sole proprietorship/1099 independent contractor operation ("Company," "we," "us").
By accessing our website, submitting a form, or engaging our Services, you ("Client," "you") agree to these Terms. If you are entering into a paid service relationship with us, the specific terms of that engagement (pricing, scope, SLA) are governed by our separate Client Service Agreement, which incorporates these Terms by reference.
Where a conflict exists, the Client Service Agreement controls for paying clients.
Company is a Listing Launch Specialist providing:
Listing Launch Support — coordination of the listing process from signed listing agreement (ERTS/BRA) through the listing going Active on MLS, including delivery of marketing materials (flyer/booklet).
AI Automation Services — file organization automation and, on applicable plans, an AI-powered lead qualification agent.
Scope Boundary: Our services end when a listing goes Active on MLS. We are not a transaction coordinator and do not manage any part of a transaction from contract to closing. If you require transaction coordination, that is your responsibility or your TC's, separate from our engagement.
Our Services are intended for licensed real estate agents, teams, and brokerages operating in the United States. By using our Services, you represent that you hold an active real estate license (or are authorized to act on behalf of a licensed brokerage) in your operating state(s).
Our Services incorporate artificial intelligence (AI) technology, including:
An AI lead-qualification agent that communicates with your inbound leads via SMS, email, and/or phone call on your behalf
AI-generated marketing copy, outreach content, and reporting summaries
You acknowledge that AI-generated output may occasionally require human review and is provided "as-is." We do not guarantee that AI-generated communications will be error-free, and you remain responsible for reviewing any AI-assisted output that represents your business to your own clients before relying on it for legal, contractual, or transactional purposes.
By using our lead qualification service, you consent to your leads/prospects being contacted via automated and AI-assisted SMS, email, and/or phone calls (including calls using AI-generated or synthetic voice technology) in accordance with applicable law, and represent that you have obtained the lawful consent required to submit their contact information to us for this purpose — including, where phone calls are used, the prior express written consent required under the Telephone Consumer Protection Act (TCPA) for calls placed using an automated system or AI-generated voice. Where legally required, calls may be disclosed as involving AI-generated voice technology and may be recorded for quality and compliance purposes.
To meet our service-level commitments, you agree to:
Submit complete, accurate documentation (signed ERTS/BRA, listing intake form, photography) in a timely manner
Maintain active accounts with any platforms required for our integrations (e.g., Google Drive, GoHighLevel, your MLS)
Promptly review and approve marketing materials and listing data for accuracy before publication
Use our Services only for lawful purposes and in compliance with your state's real estate licensing laws and MLS rules
Delays caused by incomplete or late documentation from you may affect stated turnaround times, as described in your Client Service Agreement.
Company provides operational, administrative, and marketing support services. Nothing we provide constitutes legal, tax, financial, or real estate brokerage advice. You remain solely responsible for the accuracy, legality, and compliance of your listings, contracts, and client-facing representations. Always consult a licensed attorney, broker, or CPA for advice specific to your situation.
All automations, workflows, prompts, templates, and underlying technology systems used to deliver our Services (including the AI lead qualification system and file automation) are the sole and exclusive property of Company. Your access to these tools is a limited, non-transferable license tied to your active subscription. Upon cancellation or non-payment, your access to all automations and associated outputs terminates immediately. You do not acquire ownership of, or any right to independently operate, any automation, script, or system used to deliver the Services.
Marketing materials created specifically for your listings (flyers, booklets) are licensed to you for use in marketing that specific listing.
Paid Services are billed on a subscription basis as described in your Client Service Agreement and processed via our third-party payment processor (Stripe, through GoHighLevel). By enrolling, you authorize recurring charges to your payment method for your monthly subscription and any applicable one-time or overage fees until you cancel in accordance with your agreement. Full payment terms, refund policy, and cancellation terms are set out in the Client Service Agreement.
Our Services and website are provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee any specific business outcome, including but not limited to number of listings closed, leads converted, or income generated.
To the maximum extent permitted by law, Company and its founder/operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising from your use of our Services. Our total aggregate liability for any claim arising out of or relating to the Services shall not exceed the total fees you paid to us in the one (1) month immediately preceding the claim.
You agree to indemnify and hold harmless Company from any claims, damages, or expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your violation of any law or third-party right; or (c) inaccurate or unlawful information you provide to us for use in listings, marketing, or lead communications.
We reserve the right to suspend or terminate access to our Services for violation of these Terms, non-payment, or unlawful use, effective immediately and without prior notice.
We also reserve the right to terminate your subscription for any reason or no reason, at our sole discretion, upon [14] days' written notice (email is sufficient). In such case, you will not be charged for any period following the termination date, and any prepaid, unused fees for that period will be refunded on a pro-rata basis.
Termination of your subscription — for any reason — immediately ends your access to all proprietary automations per Section 6.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to conflict-of-law principles, reflecting the founder's current state tax domicile. Any dispute arising from these Terms or the Services shall first be attempted to be resolved informally; unresolved disputes shall be subject to binding arbitration or the courts of that state, as further specified in your Client Service Agreement.
We may update these Terms from time to time. Continued use of our website or Services after changes take effect constitutes your acceptance of the revised Terms.
Our website and Services integrate with third-party platforms (GoHighLevel, Google Workspace, Stripe, Canva, Anthropic, ElevenLabs, Make.com). We are not responsible for the availability, content, or practices of these third-party services, which are governed by their own terms and privacy policies.
We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including internet/platform outages, natural disasters, or third-party service failures (e.g., MLS, GHL, Google, or Anthropic downtime).
These Terms, together with our Privacy Policy and (for paying clients) the Client Service Agreement, constitute the entire agreement between you and Company regarding the Services. If any provision is found unenforceable, the remaining provisions remain in full effect.
MyBackOffice360°
Email: [email protected]
Website: mybackoffice360.co